Special Arrangements

Pre &/or Post Tour

There will be service fees for special arrangements or pre &/or post tour arrangements. TMT is not a Travel Agency. We are a Tour Operator. We do not get "kickbacks" from any of our suppliers, hotels, bus companies, restaurants or shops we may visit. Any commissions that are offered are passed down to you, our customers, in the form of lowered prices for hotel rooms, etc. We feel it's fair to be compensated for the time it takes to make additional arrangements on your behalf.

 

Hotels:

We are happy to make any pre or post-tour travel arrangements or hotel reservations for you, if requested prior to 60 days before your tour starts. There will be a minimum $50 USD Service Fee charged (plus 5% Goods & Services Tax) to each invoice. We will do our best to find you a room at the tour hotel, but we cannot guarantee it. If necessary, we will accommodate you at a nearby hotel of equivalent ranking if the tour hotel is not available. Please note that the room rates charged may be higher than the lowest rates you might see on discount hotel room booking sites. This is because we always make sure to have fully refundable rates (in case your flight is delayed and you don't need the room) that also includes breakfast. It is also possible that the published room rates on the hotel website are lower than the rate we negotiated 6 to 12 months prior. We have no control over this, nor can we charge you a rate lower that what we are required to pay for the room.

 

Transportation:

Our tours start and end on the dates noted on each itinerary, at the locations noted and during the time frame note (for example "On May 24, 2018 before 1:00 pm at the Central Train Station"). Transportation from that location, to the hotel, during the window of time indicated is included with your tour price. If you arrive outside of this window, getting yourself to the tour hotel at the appointed date and time is your responsibility. Alternately, you can meet us at the airport or train station as indicated, and travel to the tour hotel with us. If you depart a tour prior to the date and time indicated (usually around 7:00AM on the final day of the tour), due to your flight arrangements, that transportation cost is also your responsibility. We are happy to arrange alternate transportation for you, for a Service Fee of $25 USD (plus 5% Goods & Services Tax).

 

Other Arrangements:

Any other arrangements we may make for you, outside of the published tour dates, including train tickets, museum or monument entrance tickets, public transportation passes, event tickets or day trips will be subject to a minimum $50 USD Service Fee (plus 5% Gods & Services Tax).

 

If we provide more than one of these services, the maximum Service Fee charged will be $100 USD (plus 5% Goods & Services Tax) per invoice (not per guest).

 

NOTE:

Any payments made for pre-tour or post-tour activities, including but not limited to, hotel rooms, transportation, tours & activities, are subject to the same Terms and Conditions as your primary tour. Tour deposit payment constitutes agreement to those terms and conditions, and governs pre & post tour or any special arrangements we make for you. Your "Tour start date" is 12:00AM GMT on the date of the FIRST pre-tour arrangement we have made for you. You are bound by the Terms and Conditions until 11:59PM GMT the final day of any post-tour arrangements we have made for you. As per our Cancellation Policy, all funds are entirely non-refundable from the Tour Start Date, including pre & post-tour arrangements. We strongly recommend Travel Insurance.

1-587-351-0585

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